Office Manager

Location: Hiawassee, GA
Company: Chatuge Home Concierge
Pay: Starting at $20.00 per hour, based on experience. Room for growth. This is a 1099 Independent Contractor Position. 

We are seeking a highly organized, dependable, and customer-focused Office Manager to support the daily operations of our growing vacation rental management company. This role serves as a key point of contact for guests, homeowners, vendors, and team members while helping ensure our properties remain guest-ready and our operations run smoothly.

This is a hands-on position that requires flexibility and a willingness to assist with various operational tasks beyond traditional office duties.

Administrative & Office Operations

• Manage daily office operations and administrative tasks.
• Answer phones, emails, and text messages professionally and promptly.
• Assist with coordinating housekeeping, maintenance, and vendor services.

Guest Relations

• Respond to guest inquiries before, during, and after their stay.
• Assist guests with reservations, property information, and local recommendations.
• Resolve guest concerns quickly and professionally to ensure exceptional guest experiences.
• Monitor communication platforms and ensure timely responses.

Property Support

• Deliver supplies, guest items, and other necessities to properties as needed.
• Coordinate and track property needs with housekeeping and maintenance.
• Assist with property inspections and operational support when required.

Laundry & Inventory

• Fold and organize linens and laundry as needed.
• Help maintain inventory levels of linens, toiletries, and guest supplies.
• Assist with preparing homes for guest arrivals during busy periods.

Team Support

• Provide support to management and field staff as needed.
• Help ensure company standards are consistently maintained across all properties.
• Assist with special projects and operational initiatives.

Requirements

• Must be willing to fold laundry and assist with linen management as needed.
• Must be willing to deliver supplies, guest items, and operational necessities to vacation rental properties.
• Must be available to respond to guest inquiries in a professional and timely manner.
• Ability to lift up to 30 pounds and perform physical tasks.
• Familiarity with property management systems and scheduling software is preferred.
• Must be dependable, flexible, and maintain a positive attitude.
• Valid driver's license and reliable transportation is required.
• Must be available to work every other weekend as needed.

To Apply: Please submit your resume and a brief introduction outlining your experience and interest in joining the Chatuge Home Concierge team.

About Us:
At Chatuge Home Concierge, we are a locally owned vacation rental and property management company serving the
Lake Chatuge region of North Georgia and Western North Carolina. We specialize in delivering exceptional experiences for homeowners and guests through personalized service, attention to detail, and a commitment to excellence.

Our team manages a growing portfolio of vacation homes, cabins, and lakefront properties, ensuring each home is maintained to the highest standards and ready to provide memorable guest experiences. We take pride in our hands-on approach, strong local knowledge, and dedication to quality.

If you are passionate about hospitality, take pride in your work, and enjoy being part of a team that values professionalism and accountability, we'd love to hear from you. Join us in helping create outstanding stays while caring for some of the area's most beautiful vacation properties!

We look forward to meeting you!